The Louise team
Director of Sales and Marketing
Born in New Zealand and with many other stops along the way, Ruby has enjoyed a life of travel. Her adventures have taken her to many parts of the globe; living in Myanmar, Vietnam, Malaysia, Singapore, England and the USA as well as trips to Russia, France, Spain, Italy, Thailand, Cambodia, the Carribean and Bahamas. Her passion is for great food and wine and this drove her to study wine in various levels at Adelaide University, Court of Master Sommeliers, Australian Wine Research Institute and WSET UK. Her work in the industry includes roles in wine buying, wine sales, marketing and management. Married to a winemaker and mother of two, living and working in the Barossa with like-minded passionate people, Ruby feels she is living ‘the good life’.
Director of Operations
Karen fittingly, is quick to share a smile and good old-fashioned charm. She’s a little modest, so you’d never know she used to organize the machine behind some of the nation’s top decision makers. Karen set her course early for high achievement, travelling down a humbly worn path, slipping straight from school into an entry-level position in the Australian government. Once her hands were firmly on the ropes and with a few years under her belt, she set to work organizing things and quickly moved up the ranks where she found herself in very high demand flying all over the country, organising very important things for very important people. After Karen had mastered the art of organizing everything for everyone, in a career that spanned several senior departmental and media roles, she slipped out almost as quietly as she’d arrived.
Karen traded city lights and long flights for a country lifestyle in South Australia, so that her family could share some of the same advantages and formative experiences she had growing up in country Queensland. Community minded by nature, Karen enjoys honing her focus to local issues affecting the Barossa region, with economic growth and success of the region key. Experiencing organisational withdrawal, Karen found The Louise just in time to start organising some very special experiences for our guests.
Guest Services Manager
Nicole runs all aspects of guest services, with a genuine, fair and generous nature we couldn’t think of a better emissary as the first point of contact for our guests. She’s a Barossan born and bred, growing up on a hobby farm helped her develop her love of animals (she’s got two darling cocker-spaniels she adores) and being outdoors as well as the positive can-do attitude she is so well known for here at The Louise.
A natural problem-solver, Nicole is mature beyond her years, and you’d never know she was elected into the elite Barossa Young Ambassador program in 2015. During her time in the program she was integral in creating projects promoting the Barossa, volunteering her time and expertise for major Barossa events, including the highly successful Barossa Vintage Festival.
Naturally Nicole’s role has her knowing what’s hot, new and a must-do for guests visiting her hometown, so what’s her favourite thing to do in the Barossa? Watching the sunset at Steingarten (the place to take in the glorious vineyard views here in Barossa) with a glass of fine Riesling as well as spending time at a winery enjoying a platter in the sun. She enjoys baking and a good laugh, and we think she’s a keeper.